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Personal & Professional Development

Course

*How to get best value from appraisal & performance reviews

Course Summary Does your organisation really get the best out of appraisals and performance reviews or are they perceived as “chores”, “paperwork exercises” or not directly linked to day to day performance and improvement?  What positive impact and effect should appraisals and performance reviews have on the individual, the person carrying them out and the […]

Date Commencing Time Duration Cost


9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Excellence in Leadership

Course Summary Welcome, introductions, objectives and agenda; Emotional Intelligence and The Leader; The Power of Leadership; Exploring Organisational Climate; Leaders Create a Climate for Success; Case study activity: Climate and Styles Case Analysis; Action Planning, review and close. This module aims To explore the relationship between leadership styles and organisational climate and develop effective leadership […]

Date Commencing Time Duration Cost



9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Managing your time, stress and workload effectively

Course Summary How well are you coping with the demands placed upon you in the workplace?  Do you struggle to manage available time effectively?  How well do you prioritise and manage “important” versus “urgent” tasks in a balanced way?      Does everything seem important and urgent?    What impact does stress, pressure and work/life balance have on […]

Date Commencing Time Duration Cost


9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Coaching for Performance

Course Summary This module aims to provide you with the skills, practices and techniques to enable you to coach individuals and help them achieve peak performance. Suitable for Any level of manager that would benefit from developing their coaching skills and style.   Content  What is coaching and how does it differ from training, mentoring […]

Date Commencing Time Duration Cost




9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Coaching Conversations

Course Summary This module aims to introduce you to effective coaching techniques that will help you to develop others in the workplace. Suitable for Anyone that would benefit from understanding how to draw on coaching skills at any opportunity.   Content What is coaching and what makes an effective coach? When and how to apply […]

Date Commencing Time Duration Cost



9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Leading effective, successful and worthwhile meetings

Course Summary Do you need to improve the effectiveness and value of meetings in your workplace? Do your meetings tend to go off course, be dominated by a few, not come to firm decisions, take too long or seem to lack people’s input and enthusiasm? Successful, worthwhile and valued meetings are important to sustain effective […]

Date Commencing Time Duration Cost


9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Handling difficult conversations and conflict in the workplace

Having to address attitude, behavioral or conflict issues in the workplace can be very hard, if not done effectively it can make things worse, cause unnecessary anger, resentment and potentially damage working relationships in and across teams. It is a key skill and quality of effective and successful leadership at any level to be able […]

Date Commencing Time Duration Cost



9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Managing Your Team

Course Summary Benefits of team effectiveness Your role and responsibilities as a manager How to motivate and engage your people Developing a team charter Stages of team development Building relationships and communicating effectively Managing team conflict. Recognising the roles team members play Building relationships and communicating effectively. Characteristics of high performing teams Action-planning, review and […]

Date Commencing Time Duration Cost


9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Managing the transition from team member to team leader role

Course Summary Have you recently been promoted to your first team leadership role?  Are you already a team leader but have found it hard to adapt to developing from being “one of the team” to having to “lead a team”, standing apart from team members and colleagues when required? Do you need support to better […]

Date Commencing Time Duration Cost


9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Dealing with Difficult Customers & Situations

Dealing with difficult situations regains the confidence of customers, improves
customer retention and creates future sales opportunities.

Date Commencing Time Duration Cost



9.00am - 4:00pm 1 Day Course: £130.00
Total Cost: £130.00
*Funding may be available. Please contact the team to check eligibility and for further information.

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