Tel: 01724 294 040
kcinfo@northlindsey.ac.uk

Personal & Professional Development

Course

*AAT Foundation Award in Accounting (Sage)

This qualification is suitable for those already working in finance, those returning to work after a break or those wishing to change career. The purpose of this award is to provide delegates with the knowledge and skills needed to carry out typical book keeping transactions and task using accounting software confidently. This may help them […]

Date Commencing Time Duration Cost
6:00pm - 9:00pm 6 Weeks N/A

*Team train the trainer skills

Are you an existing workplace trainer responsible for teaching and training new starters and/or existing staff in your workplace?  Are you new to training others with no previous experience or training?  Do you need to develop your understanding and application of training principles using effective planning, delivery and assessment skills and qualities?  Suitable for: This […]

Date Commencing Time Duration Cost

9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Introduction to Lean Thinking & Continuous Business Improvement

This one day course is designed to build an awareness of lean concepts and techniques that an organisation can use to drive business and performance improvement. Suitable for: This course will suit individuals wanting to develop their business operational experience and knowledge to contribute to the efficiency and effectiveness of their existing or future employer. […]

Date Commencing Time Duration Cost
N/A 9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Coaching & Mentoring skills

Do you coach people inside or outside your organisation?  Are you a mentor to someone, helping their career or personal development? Would you benefit from support to better understand the role, value and benefits of effective coaching and mentoring? Suitable for: This 1 day programme is suitable for anyone with a workplace coaching or mentoring […]

Date Commencing Time Duration Cost
9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

*Principles of Effective Customer Service

It is essential that all employees represent their organisation in a professional and friendly way. Clear and effective communication is essential to ensure that the business is not lost. If your staff are not trained properly on handling your important customers; how much business are they putting at risk? Every customer using your organisation should […]

Date Commencing Time Duration Cost
9:00am - 4:00pm 1 Day Course: £130.00
Total Cost: £130.00

*Effective Telephone Skills

This interactive one-day course will enable you to practise tools, tips and techniques involved in providing effective telephone communication.

Date Commencing Time Duration Cost
N/A 9:00am - 4:00pm 1 Day Course: £130.00
Total Cost: £130.00

*Managing progression into a First Line Management role

Have you recently been promoted to a first line management role for the first time?  Are you already a first line manager but have found it hard to adapt to meeting differing expectations of those above you and those who report to you?  Do you need support to better understand the nature and role of […]

Date Commencing Time Duration Cost


9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00

**Recruitment and Interview Skills

Course Summary Course Content: Identification of the need to recruit Employer policies and procedures Legal obligations The process including advertising Shortlisting Selection methods Interview skills including: A test versus a professional conversation What is the objective of your interview? Organisation – time, date, venue, attendance, interviewees Putting the applicant at ease Types of questions What […]

Date Commencing Time Duration Cost
N/A 9:00am - 4:00pm 1 day Course: £130.00
Total Cost: £130.00
*Funding may be available. Please contact the team to check eligibility and for further information.

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